
Special Assistance & ADA
Help Us Serve You Better
Our driver can better assist if you tell us what type of mobility device you have and how much it weighs. If you can climb steps and do not need a lift coach, we can more safely secure your scooter, wheelchair, walker or rollator in the luggage bay if we have details in advance.
Priority and Wheelchair Seating
Note: If you are sitting in a seat in a wheelchair securement area and a person with a wheelchair needs the space, then it is mandatory that you move as we cannot deny transportation to this individual.
Lift-Equipped Buses
Note: To be accommodated safely on the lift, the passenger and mobility device must have a combined weight of no more than 600 pounds. The mobility device must be a maximum of 30 inches wide and 48 inches long.
Storing and Handling Your Mobility Aids
Note: If you learn upon disembarking from an ESCOT bus that your mobility aid has been damaged or lost, please notify the driver immediately.
Traveling with a Personal Care Attendant
Note: Drivers do not provide assistance with eating, toileting or medical care.
Rest Stops
Medical Oxygen
Note: The maximum limit on medical oxygen canisters carried as cargo is 99 pounds. As we may not exceed this federal regulatory limit, passengers bringing oxygen containers will be accommodated on a first come, first serve basis.
Medicine
Service Animals
Customer Complaints
ESCOT Bus Lines
Attn: Karen MacNeal
6890 142nd Ave N
Largo, FL 33771